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Clayton Christensen: “Disruptive Innovations Create Jobs, Efficiency Innovations Destroy Them” | TechCrunch

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Understanding the customer is the wrong thing to do …. Instead, what’s really important is understanding the job that customers are trying to accomplish,

Clayton Christensen: “Disruptive Innovations Create Jobs, Efficiency Innovations Destroy Them” | TechCrunch.

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Written by bernardhornet

October 15, 2012 at 9:01 am

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